Refund policy

14-day Return & Exchange (If item is damaged)

We want you to be satisfied with your purchase. All sales are final. However, we do understand that situations may occur. If you receive a damaged item, we’re here to help.

Damaged Item

If your item arrives damaged, you must contact us within 14 days of the delivery date.

Please email us with your order number, and clear photos of the damaged item and its packaging at info@jewelsbyarrow.com.

Once your claim is reviewed and approved, you may choose either a replacement of the same item (if available) or an exchange for another item of equal value.

Eligibility

Claims made after 14 days of delivery cannot be accepted.

Damage must occurred during shipping or before delivery date.

Items showing signs of misuse, improper handling or normal wear and tear are not eligible.

Return Shipping

If a return is required, we will provide instructions. Customers should not return items until the return request is approved within 48 hrs.
If you have any questions please contact our support team at info@jewelsbyarrow.com

Your cart is empty

Refund policy

14-day Return & Exchange (If item is damaged)

We want you to be satisfied with your purchase. All sales are final. However, we do understand that situations may occur. If you receive a damaged item, we’re here to help.

Damaged Item

If your item arrives damaged, you must contact us within 14 days of the delivery date.

Please email us with your order number, and clear photos of the damaged item and its packaging at info@jewelsbyarrow.com.

Once your claim is reviewed and approved, you may choose either a replacement of the same item (if available) or an exchange for another item of equal value.

Eligibility

Claims made after 14 days of delivery cannot be accepted.

Damage must occurred during shipping or before delivery date.

Items showing signs of misuse, improper handling or normal wear and tear are not eligible.

Return Shipping

If a return is required, we will provide instructions. Customers should not return items until the return request is approved within 48 hrs.
If you have any questions please contact our support team at info@jewelsbyarrow.com

Your cart is empty

Refund policy

14-day Return & Exchange (If item is damaged)

We want you to be satisfied with your purchase. All sales are final. However, we do understand that situations may occur. If you receive a damaged item, we’re here to help. Damaged Item

If your item arrives damaged, you must contact us within 14 days of the delivery date.

Please email us with your order number, and clear photos of the damaged item and its packaging at info@jewelsbyarrow.com.

Once your claim is reviewed and approved, you may choose either a replacement of the same item (if available) or an exchange for another item of equal value. Eligibility

Claims made after 14 days of delivery cannot be accepted.

Damage must occurred during shipping or before delivery date.

Items showing signs of misuse, improper handling or normal wear and tear are not eligible.

Return Shipping

If a return is required, we will provide instructions. Customers should not return items until the return request is approved within 48 hrs. If you have any questions please contact our support team at info@jewelsbyarrow.com

We want you to be satisfied with your purchase. All sales are final. However, we do understand that situations may occur. If you receive a damaged item, we’re here to help.

Damaged Item

Once your claim is reviewed and approved, you may choose either a replacement of the same item (if available) or an exchange for another item of equal value.

Eligibility

If a return is required, we will provide instructions. Customers should not return items until the return request is approved within 48 hrs.
If you have any questions please contact our support team at info@jewelsbyarrow.com